Hot Deal

Xerox Remote Support Tools
Resolve service issues without a Xerox on-site service tech

With many customers limiting access to their buildings due to COVID19 protocols, now is a good time to inform you about some new Xerox Remote Support Tools that could possibly help you resolve service issues without a Xerox on-site service technician having to enter your building.

 

First, you can Click-to-Chat with a Xerox Support Representative.  Here’s how to navigate to that tool:

 

 

 

  1. Visit our website www.xetx.com and click on the “Xerox Support” link on the red bar at the top of the page.

 

 

            Then scroll down to “Chat with Support”

 

 

 

The Chat representative may be able to help troubleshoot the issue over the telephone. 

If not, they will dispatch the service technician to the site.

 

 

Just to the right of “Chat with Support” is the “YouTube Support” icon where you can watch videos that demonstrate how to replace consumable supplies or remove paper jams.

 

 

 

And scroll down again for another option…

 

 

 

  1. Download the “Xerox Support Engage” mobile App to your smart phone and chat with a representative. 

 

 

 

 

 

These tools are not intended to take the place of your on-site service technicians, but rather to enhance your Xerox service experience.  These tools could reduce the time required to get your equipment back in operation.  And they’re easy to use.

 

 

We’re still here for you, with a few procedural changes.  If we can help in any way, please let us know!

 

Thank you and be safe,

 

Scott Waller, President

XETX Business Solutions

424 North St.

Nacogdoches, TX  75961

Office (936) 569-1992

Toll Free 800-242-5633

Mobile (936) 552-6234

Fax (936) 569-7001

www.xetx.com

 

Contact Information
phone: (936) 569-1992
Offer Valid: March 25, 2020May 31, 2020
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Newcomer Guide
Chamber Directory & Map
These premier Chamber publications are widely distributed throughout Nacogdoches County and beyond!
© Copyright 2005-2020 Nacogdoches County Chamber of Commerce. All rights reserved.
2516 North St., Nacogdoches, Texas 75965 • (936) 560-5533
Unless otherwise noted, no part of this website may be reproduced without written permission.